Refund Policy – Last Updated on 30 June 2025
We aim to provide complete customer satisfaction with every purchase. This Refund Policy outlines the terms and conditions under which refunds may be issued. By making a purchase on our website, you agree to this policy.
Eligibility for Refunds
- Refunds are only applicable for products that are defective, damaged, or significantly different from the description.
- Refund requests must be submitted within 7 days of receiving the product.
- The product must be unused, in its original packaging, and returned with proof of purchase.
Non-Refundable Situations
- Products damaged due to customer mishandling or misuse.
- Digital or downloadable items once accessed or downloaded.
- Items purchased during sales or promotional offers unless defective.
Refund Process
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days to your original payment method.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your payment provider, as it may take some time before your refund is officially posted. If you've done all of this and still haven't received your refund, please contact us.
Contact Us
For refund-related queries, please reach out via our Contact Us page. We’re here to help!